I asked for a replacement piece for my vacuum - they sent me the wrong one, and implied I did not know what I was talking about. As of now, they have not acknowledged my piece exists.
Also asked for bags. They sent me very expensive ones - I asked for the lower priced/lower filter ones, and they implied I am asking for knockoffs.
They have not given me any indication of how to return it. There was no invoice in the box.
Very unpleasant, and still unresolved. I will not use them again, and encourage you to do the same.
Reason of review: Not as described.
Monetary Loss: $54.
Preferred solution: Deliver product or service ordered.