eVacuumStore
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
eVacuumStore Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
eVacuumStore has 2.6 star rating based on 52 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Great customer service, Selection, Price.
Cons: Incompetent, Poor customer service, No communication.Recent recommendations regarding this business are as follows: "Go to a brick and mortar store", "Don't hesitate to use this web site", "Great service", "Good response for service and delivery", "Will order again".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
eVacuumStore has 2.6 star rating based on 52 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Great customer service, Selection, Price.
Cons: Incompetent, Poor customer service, No communication.Recent recommendations regarding this business are as follows: "Go to a brick and mortar store", "Don't hesitate to use this web site", "Great service", "Good response for service and delivery", "Will order again".
Most users ask eVacuumStore for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Location. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top eVacuumStore Reviews
"Super quick service!!!"
I have used them for four years now. Saves me so much time. Before using e-vacuum, I drove from store to store looking for the filters and bags I needed
"Disappointed"
Searched their site to find a replacement roller brush for my sweeper, and told on the site which one would fit. Placed an order even though the shipping was...
Waukesha, Wisconsin
They wont stand up to warranty after selling me wrong product, product has been in non working condition since boughten new,
over 3 months on fixing situation under warranty , shuffeled around to over 6 differant people , no return calls , i have to chase them for answeres , exstensive mechanical trials and errors done on my end through their directive and all proven to be fruitless, it is a product defect they are not standing up to , they want to sell me new vacuume parts at retail cost , not acceptable , they are going to be reported to maassachusettes consumer protection under law 93 a, unfair and deceptive conduct , i have exstensive notes and no productive remedies from them for over 3 months , stay away from them if u can based upon my exsperiences
Effort, Pennsylvania
Disappointed
User's recommendation: Go to a brick and mortar store
Oklahoma City, Oklahoma
Super quick service!!!
Norman, Oklahoma
Vacuum bags
User's recommendation: Great service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Santa Monica, California
Lousy
Ordered a replacement powerhead for Electrolux Vacuum. Showed a picture of the one I was trying to replace.
Received a Knock off powerhead that was nothing like the old one. Too disgusted to pursue further because it was impossible to get anyone on the phone. It did fit and worked but was nothing like the Electrolux part I was trying to replace.
Hope their business crumbles due to their incompetence and deceptive practices. DO NOT BUY ANYTHING FROM THESE JERKS!
Preferred solution: Deliver product or service ordered
User's recommendation: Stay far away from them
Belgrade, Maine
? You asked for one.
User's recommendation: Good response for service and delivery
Gloucester, Massachusetts
General approval
User's recommendation: Don't hesitate to use this web site
Littleton, Colorado
Purchase
Houston, Texas
Received my order.
No details, everything I order came in and they have a good price on what I need. Thanks EVacuum Store keep up the good work.
User's recommendation: Will order again
Tyler, Texas
I received my order and really like it!!
User's recommendation: Call customer service instead of placing order on line
Concord, North Carolina
Great product.
User's recommendation: Great variety of products.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Still No Refund
I purchased an Electrolux vacuum from them in December 2019 for my mother. It took forever for it to arrive and then the power nozzle didnt fit.
After calling them, Josh said a tech would call. No call came. I called back and this time Josh said he would send a replacement part. When my mother attached the new piece, the vacuum still didnt work.
My mother took it to a vacuum store to look at it and had to pay money only for them to say the vacuum was faulty, return it. I called evacuum and again got Josh, who rudely told me the refund window has expired and I couldnt return and that he would get their tech department to call and walk us through steps to get vacuum to work. Over a week goes by and no call. I called again and got a woman named Jamie who issued a refund and sent me the return label.
Now by this point the pandemic started and even though UPS confirmed the return was received, I still did not get my refund. When I called again, it was Josh who told me that their returns department was closed due to pandemic and that there would be a delay in processing refunds. This was in April. In May, the department reopened and I was told it would take 4-6 weeks.
We are now coming to the end of July and still no refund. This company is avoiding refunds.
This is inexcusable. This is fraud, dont do business with them.
- Faulty product
- No communication
- No intent to rectify my situation
Preferred solution: Full refund
User's recommendation: Don’t buy from them.
COMPLAINT ABOUT INCORRECT PART # RECEIVED
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My Order
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order not received
- Incompetent
- Fraud
Preferred solution: Full refund
User's recommendation: STAY AWAY! FRAUD!
Williston, South Carolina
I got double shipped and double billed
About
EVacuumStore is recognized as the vacuum cleaners supplier. A great deal of models and types are available in this online store. Such manufacturers as Electrolux, Miele, Oreck, Sanitaire, Panasonic and the others represent their products at EvacuumStore. Additionally, you can find special accessories like filters, belts, hoses, bags and some others which are designed to provide more comfort during the cleaning process. If you need a repair help, you can check corporate blog as well. Customers can pay via Paypal or any other standard means. In order to learn more you can also connect with the store representatives through the social media.
eVacuumStore is ranked 248 out of 2900 in Appliances and Electronics category
USA
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picture does not show its a knock off.
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